If you need support and you’re unsure who to contact, please reach out to a student caseworker from your faculty. Below are the contact details and support services available to help you.
Student Casework Coordinators manage the University's mitigating circumstances applications. You may receive communications from them regarding your claim.
KSAExtensions-MitigationNB@kingston.ac.uk
BSSmitigation@kingston.ac.uk
HSSCE-AACsupport@kingston.ac.uk
ecemitigatingcircumstances@kingston.ac.uk
Academic Registry can provide the latest updates information on your appeal status.
academicregistry@kingston.ac.uk
Based at each campus library, the Information Centre is the best place to access all student support.
Their friendly team can help with pretty much anything, including library queries, course support, money and visa concerns, and disability and mental health support.
Phone: 0208 417 6000
Email: kuquery@kingston.ac.uk
Chat box: Ask your queries through the Live Chat option
Wednesdays and Fridays.
Book a session
If you encounter any problems booking a session, please email: health@kingston.ac.uk
No booking is required for these sessions, please just turn up for a walk in appointment.
Tuesdays & Thursdsays, 12-1pm
Penrhyn Road Campus, The Health Centre
You can also contact your local GP for medical advice.
If you are in immediate danger, please call 999 for emergency services (police or ambulance).
If something ever makes you feel unsafe or unwelcome, whether on or off campus, you can share your experience with the university who will do their best to support you.
Report and get supported
If you have concerns about homelessness or benefits, Kingston Council can provide support. They offer information on housing, universal credit, and the cost of living crisis.
Speak to Kingston council
If you can’t find the help you need, we’ll do our best to support you.
Get in touch