KSU Complaints Procedure
Although we do our best to provide an excellent experience for you and ensure that our services are fit to meet your needs, we understand that this isn't always the case.
You can make a complaint by emailing studentsunion@kingston.ac.uk, outlining your experience and any relevant details, on the following:
- A service you received
- A member of staff
- A student
- A student group
A senior manager at KSU will respond to you within 5 working days.
View the full Complaints Procedure